Information A-Z
We are very pleased to welcome you as a guest in our hotel!
Our staff is always available for further information during reception hours, between 7 a.m. and 9 p.m.
A
Activities
Whether you want to know about nature, culture, music, art or excursions of all kinds - we will be happy to inform you about your options at the reception.
You can also find more information on our website
Adapter
At the reception we have the common adapters ready for you.
Allergy
If you wish, you can sleep in a bed with allergy bedding. In case of food intolerances, our service staff will be happy to advise you on products and preparations.
ATM
The nearest ATM can be found at the Postbus stop, 50 meters from the hotel.
B
Bank
For information about the nearest bank, our reception is at your disposal.
Bar
Our hotel bar is open daily from 5 pm in winter. In summer, the bar is closed on Sunday & Monday.
In addition to exquisite whisky, scotch, draught beer and rum, we also offer other specialities such as gin and vodka.
Click here for more information. Fancy a game of pool or something similar? Come and visit us!
Bathing slippers
Sustainability is important to us, therefore you will not find any disposable bathing slippers in the rooms.
You are welcome to purchase bathing slippers at the reception for only CHF 9.80. The shoes are also perfect to wear at home.
Bathrobe
You will find your cozy bathrobe in your room.
Bedding Service
If you wish a daily change of bed linen, please contact the reception.
This service is charged with additional costs.
Bike
You are welcome to park your bike in the velo room (entrance through the large glass door, on the left side of the building).
Breakfast
A rich breakfast with our gourmet champagne breakfast and all kinds of delicacies awaits you in the morning in the Hirschensaal on the 1st floor. Enjoy our homemade bread, our jams and a variety of other delicacies from the region.
Available fresh daily from 7 am to 10 am, on Sundays even until 11 am.
Do you need to leave early?
Simply order a packed lunch (by 6 pm. the day before at the latest).
Brochures
Brochures about all kind of leisure activities in Wildhaus and the surrounding area can be found at the reception.
C
Charging cable
A selection of charging cables is available at the reception.
Check-in
Check-in is possible from 3 pm to 9 pm.
In our Hirschen Guesthouse, check-in is possible from 4 pm to 9 pm.
For a late check-in please contact the reception.
If you will be arriving later, please let us know. Thank you very much!
Check-out
On the day of departure you have the possibility to check out from the room until 11 a.m.
For a late check-out please contact the reception.
Cigarettes
On the first floor you will find 2 cigarette vending machines.
Coffee machine
If you would like a coffee machine, please ask at the reception. Please note that we only have a small number of appliances available. There is an additional cost for this service.
Credit Card
We accept all major credit cards, as well as EC, TWINT, Apple Pay and WIR.
D
Defibrillator
The nearest defibrillator is located about 50m from the hotel, at the former post office building, in Wildhaus.
Access is guaranteed around the clock.
Doctor
If you need medical assistance, please contact the reception. We will be happy to help you.
In case of emergency, please contact the ambulance service 144 or the emergency center 112.
E
E-bike
You are welcome to rent an e-bike from us, depending on availability.
For more information please contact the reception.
You can reach us at the e-mail address info@hirschen-wildhaus.ch.
Emergency
Fire department: 118
Police: 117
Ambulance: 144
foreign SIM card emergency center: 112
Of course you can also reach our reception.
Emergency exit
In your room you will find a detailed description of what to do in case of an emergency.
F
Fire safety
Escape routes are marked on the doors in the hotel rooms and in the staircases.
In case of fire, follow the instructions of the staff.
You will also find a fire extinguisher on each floor.
Flowers
We will be happy to provide you, with prior notice, flowers for special occasions or as table decorations for any occasion.
Please let us know your wishes at least one day in advance.
G
Garden
Our hotel garden impresses with its magnificent view over the breathtaking Toggenburg mountains and is the ideal place to relax when the weather is nice.
Guest card
With OSKAR, the Eastern Switzerland Guest Card, you can discover the whole of Eastern Switzerland at a savings rate from 2 nights, for only CHF 17.- per person per day.
H
Hairdresser
Coiffeur Schmidhauser - Hauptstrasse 100, Wildhaus - Tel.: +41 71 999 22 88
I
Ice cubes
You need to cool down? Please contact the reception.
Internet
Wireless internet access is available throughout the hotel free of charge.
WIFI network: Hirschen
WIFI password: mobile02
K
Kettle
If you would like a kettle, please ask at the reception. Please note that we have only a small number of appliances. This service is charged with additional costs.
Kneipp-foot-basin
In the sauna area there are two small Kneipp foot basins. The basins serve to activate the metabolism and stimulate the immune system. Feel free to try it out!
L
Laundry & Ironing service
Please contact the reception with your wishes. For the delivery of the laundry you will find a laundry bag in the closet, you can also find our price list there.
Lost & Found
All lost and found items are kept at our reception. If you find something or if you miss something, please contact the reception.
Luggage
We are happy to assist you with your luggage on arrival and departure. In addition, luggage can be stored in our luggage room upon prior arrangement.
Please contact the reception for more information.
M
You can get stamps at our reception. Of course, we are also happy to post your mail for you at the post office.
Massages & Cosmetics
We are happy to book you a relaxing massage or cosmetic treatment. Please note that the booking must be made at least 48 hours in advance.
Minibar
We will be happy to provide you with a minibar upon prior arrangement. Please inform our reception about your wishes involving the content of the minibar. The service is charged with additional costs.
P
Parking
Parking is available directly across from the hotel at CHF 8.00 per night.
Pets
Four-legged friends are welcome. For pets we charge CHF 25.00 per night, without food.
Please note that in our restaurant "Simply Thai", due to space limitations, only small dogs are allowed.
Pharmacy
APODRO Drogerie Wildhaus
Hauptstrasse 93 in Wildhaus
You can reach us by telephone on 055 555 33 60 or by e-mail.
Opening hours:
- Monday to Friday: 8.00 to 12.00 & 14.00 to 18.30
- Saturday: 8.00 a.m. to 4.00 p.m.
- Thursday closed
Playground
Adjoining our hotel garden is a children's playground to enjoy.
R
Reception
For questions, requests, and suggestions, our reception is open daily from 7 a.m. to 9 p.m.
Restaurants
We are happy to provide you with culinary delights in our versatile restaurants.
S
Safe
You are welcome to leave any valuables at the reception.
Sanitary Products
We will try to replace any forgotten items for you at the reception. All rooms are also equipped with our own care products range.
Sauna
The instruction manual of the sauna is shown on the sauna.
Wellness Attica Opening Hours: daily from 7.30 a.m. to 9 p.m.
Sewing kit
We have a sewing kit ready for you at the reception.
Shoe shine utensils
You can get utensils for cleaning your shoes at the reception.
T
Taxi
At the reception we will be happy to order a cab to your desired destination.
Towels
In the wellness area you will find towels and return containers for an extensive and relaxed wellness enjoyment.
Transportation
Our bus stop is located just 50 meters from the hotel and is called "Wildhaus Dorf". We are happy to help you at the reception with your choice of routes and means of transport.
TV
You can find the channel list for your favorite TV program on the TV.
W
Wellness-attica
Opening hours: daily from 7.30 a.m. to 9 p.m.
Admission to the Wellness Attica is free for our hotel guests. A large whirlpool, a sauna with a view and a lot of relaxation is waiting for you.
more information
Wine
Our wines can of course also be purchased and taken home as a vacation souvenir. Our colleagues from the restaurant are at your disposal for advice.